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Monday, November 04, 2013

Cannot Save File in Autodesk Showcase 2014. Try this Hotfix!

He who helps in the saving of others, Saves himself as well.
Hartmann Von Aue

Last week, I ran into a peculiar issue with Autodesk Showcase 2014.  A user was running into an error that wasn't allowing them to save a particular file.

The error just stated that the scene could not be saved.


Oh dear, this can't be good!
My first reaction is, "Uh oh.  This file is probably hosed." 

But before I began the funeral procession for a poor, corrupted file, I decided it was worth a little research to see if maybe, just maybe, there might be some why to save our lost file.

It's a good thing I took the time to do a little research.  When I did, my search located a hotfix for Showcase 2014 that fixed this very issue! 

It can be found at the link here!

Am I glad I took that little bit of time to research!

The service pack was installed, and the system was happily saving documents again! 

So what's the moral of the story?  Don't assume too much.  It took me less than 10 minutes of Google searching to find the solution.

Even a few minutes search can be helpful!  The file you save, may be your own! 

And if you're running into this particular issue in Autodesk Showcase 2014, make sure you install this hotfix!

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