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Friday, September 23, 2016

A Little Glitch in the (A360) Matrix

Sometimes, the internet hiccups. And I found that happened with my Autodesk A360 account earlier this week.

This is *not* a glitch in the matrix.
I have three black cats.
Friday, I was going to log into my A360 account, and all I saw was the login screen.

Seeing how this is a normal thing to see, I logged in, and waited for A360 to do some technical things.

This before login is normal.

I wait excitedly to be greeted by the wealth of my accumulated information, and what do I see instead?

Seeing this after login is NOT normal!

That's right!  I loop back to the login screen!  It's about 10:30PM.  So I give up and go to bed.  Maybe the next day will fix it.

I try it again on the following day, and I still get the same thing.  It's time to ask Google!

And Google yielded some results from the Autodesk Community itself.  

You can read the thread at the link here, and I encourage you to do so!  

But here is the summary from that page.

The solution!
I tried it, and that solved it!

I was running Google Chrome, to clear your browser history in that program, hit CNTL+H, and choose the Clear Browsing Data button.

Then shut down your browser, and restart it.  Try logging in again, and the problem should be solved.

So if you're running into this issue, give this solution a try!

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